Newsletter - October 2020

Published: 01 September 2020

Flu vaccinations: clarity on 50-64 year old age group
Please note that people in the 50-64 year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then.  This is to ensure that those who are most at risk are vaccinated first.

If you are 50-64 and you are in one of the other groups which are eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

Missed GP Phone calls
The GP clinics continue to be booked as telephone appointments initially, and you will only be given a face to face appointment if the doctor is unable to help you over the phone or via video consultation.

If you have a booked telephone appointment with the doctor, please ensure we have the correct contact telephone number for that day, and make sure you are available for the call throughout the morning session (between 8:30-1pm) or the afternoon session (between 2-6pm).  Due to demands on the service at this time, we are unfortunately unable to give you a specific time for your call.  If you miss your call, the GP may try once more later in the session, but should you miss the call again you will receive a text from the practice to say you have missed your appointment and will need to speak with the reception team to re-book your appointment at a later date.

Carers Meeting
Due to the pandemic, the carers' meetings are still currently postponed until further notice.  They will be reinstated as soon as it is safe to do so.  In the meantime, we would like to continue to support carers in our local community in any way possible.  If you are a carer for someone and need advice and financial or emotional support, please contact Sue Lawson at or 01954 260230.

Urine Samples
Please only drop off urine specimens for testing if you have been requested to do so by a clinician.  If you are symptomatic and believe you have a urinary tract infection (UTI), please call reception who will arrange for you to speak with a clinician over the phone.

A&E is not an alternative to a GP appointment.  If we are closed please call 111!