Willingham Surgery News

Published: 17 March 2020

Following yesterday’s government guidance, Willingham and Longstanton Surgery have now moved a step further in order to protect the most vulnerable members of our community.

We are experiencing increasing demands on our services as the pandemic progresses.  Our utmost priority is to treat those in urgent need and protect the most vulnerable members of our community, who will continue to require medical care for ongoing health conditions.

As of todays date, 17th March 2020, we are no longer making routine appointments face to face.

  • All patients who contact the surgery for medical help will be triaged by a GP or Nurse Practitioner. You will only be invited into the surgery after an assessment by the GP.
  • Medication reviews will be conducted by the GP without seeing you. Please contact reception if your medication review is due and cannot wait.
  • Some non-urgent nursing services will also be suspended for the foreseeable. Please contact reception for information.

We trust you understand that these are difficult decisions to make, and are purely designed to protect vulnerable patients who will continue to need our help for other medical needs as we move through this challenging period. We need to protect our frontline staff in order to maintain a safe practice so that we can get through this together as a community.

Finally, we cannot stress enough how important it is to isolate both yourself and your family from the community if you experience even mild symptoms of this virus. Please DO NOT enter the surgery. Keep up to date with the NHS guidance on https://www.nhs.uk/ and use 111 online if you feel you are unable to manage your symptoms at home.

The practice is facing the most challenging period in its history, and we would like to thank you all for your understanding, patience and cooperation as we move forward. Please help us to remain a safe place for your community.